The job includes making change for customers, issuing payoffs and getting a signature on the receipt, and checking IDs to confirm a player meets the legal age to gamble. Cashiers also count and audit money drawers and reconcile daily transaction summaries to keep the books straight, while keeping the cage secure throughout the shift. It's fast-paced, detail-heavy work done standing for most of a shift, in close, constant contact with patrons who are sometimes frustrated about a loss.
Pros
Low barrier to entry with just a high school diploma and on-the-job training
Standard indoor, climate-controlled setting handling transactions rather than manual labor
Straightforward, procedure-based cash-handling work with clear daily routines
Cons
Job growth projected to shrink significantly (-6.4%) over the next decade
Entry-level pay can be quite low, with a modest ceiling even at the top of the range
Precision and accuracy are essential when reconciling cash drawers, so errors carry real consequences
A typical day
The change booth opens with a verified bank — bills, coin, and the belt-worn change apron counted twice — and the morning is motion: walking the slot floor making change, breaking twenties, and directing a confused guest to the players club with a smile that is genuinely part of the job. Jackpot calls punctuate the day; the attendant verifies the win with a supervisor, counts out the payout by camera-friendly procedure, and congratulates the winner like it never gets old. Mid-shift the booth needs restocking from the cage, a transfer logged and signed both directions. The drawer must balance to the dollar at close — and it does, because the attendant counts everything twice, every time.
Tasks at the job
Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Exchange money, credit, tickets, or casino chips and make change for customers.
Count money and audit money drawers.
Maintain cage security according to rules.
Reconcile daily summaries of transactions to balance books.
Check identifications to verify age of players.
Workplace & working conditions
Work happens indoors in a climate-controlled setting, and most of the day is spent on your feet, and you work in close physical proximity to coworkers or the public for much of the shift. Noise levels can be distracting or uncomfortable. The role involves regular exposure to contaminants.
There's a regular, moderate amount of time pressure. Precision and accuracy are essential to the work. You'll regularly deal with frustrated or upset people as part of the job.
Education necessary or common
High school diploma; some on-the-job training or apprenticeship