Workers advise individuals and groups on things like diet and exercise, then follow up in person, by phone, or in writing to make sure people actually complete recommended actions, like a screening or doctor's visit. Much of the job is outreach: identifying and contacting high-risk or underserved groups, distributing educational flyers and brochures, and referring community members to the health services they need. Some also deliver basic preventive screenings, like blood pressure or hearing checks, and help collect data used to identify what a community needs most. It's close, in-person work, and dealing with frustrated or overwhelmed people is part of the territory.
Pros
Standard, predictable full-time hours (30-40 per week)
Much faster than average projected job growth (11.3% over the next decade)
Bachelor's degree entry point with direct, hands-on impact in the community
Cons
Pay tops out around $77k, capping long-term earning potential
Close physical proximity to coworkers or the public for much of the shift
Regularly deal with frustrated or upset people while working with high-risk populations
A typical day
The morning is spent where the people are: a folding table at a church health fair, checking blood pressures and signing families up for a diabetes-prevention class in the language they're most comfortable in. Home visits follow — checking on a new mother the clinic flagged, walking through how to use the baby's prescription, and noticing the empty fridge that becomes a food-bank referral. The community health worker is often from the neighborhood they serve, and that trust is the whole model: people say things to them they'd never tell a doctor. Afternoons close with charting visits, following up missed appointments, and prepping materials for tomorrow's workshop.
Tasks at the job
Advise clients or community groups on issues related to improving general health, such as diet or exercise.
Maintain updated client records with plans, notes, appropriate forms, or related information.
Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.
Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.
Refer community members to needed health services.
Workplace & working conditions
Work happens indoors in a climate-controlled setting, and you work in close physical proximity to coworkers or the public for much of the shift.
There's a regular, moderate amount of time pressure. You'll regularly deal with frustrated or upset people as part of the job.
Education necessary or common
Bachelor's degree
Common college majors
Public HealthHealth EducationCommunity HealthSocial Work
Licenses & certifications
State CHW certification (varies by state)
CPR/First Aid
CHES (Certified Health Education Specialist) with a degree